If you are requested to reboot the system at the end of the installation, please reboot to complete the installation process. Follow the on-screen instructions to complete the installation. If you see a white check mark, it means the issue is resolved. Start HP Print and Scan Doctor and select your HP printer model in the Welcome screen. Download the HP diagnostic tool for printers and scanners (HP Print and Scan Doctor) Install the application. Your access point must be fully functioning before. Solution 2 Check for any firewall or antivirus issues. Please select the option to continue the installation. Before attempting to connect your PIXMA printer to your wireless network, please check that you meet the following two conditions: Ensure that you have an access point (sometimes referred to as a router or hub) via which you get an Internet connection. If you are an administrator, you will be prompted for permission to continue with the installation. In Windows Vista, you will be prompted for Administrator credentials if your login privileges do not have administrator rights. Double click on the downloaded update file to start the unpacking and installation process. Download the update to a folder on your system. This update is not intended to be used as a primary installation for your device. Before downloading the update, please verify that you have an existing valid installation of the device. Works with: Microsoft Windows XP 64-Bit Edition, Microsoft Windows XP 圆4 1. This update cannot be used for initial device installation. All In One Printers included: HP C4400 All In One Printers HP C4500 All In One Printers HP C5500 All In One Printers HP C6300 All In One Printers System requirements: Must have an existing installation of the device for which this update is targeted. This update corrects an issue that can cause your computer to lose the connection with your printer, which may result in complete print jobs and loss of printer status messaging.
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